The AI-driven promotions platform for retailers who want to

drive sales

build better CX

seize the opportunity

Engage, in-store, in-moment.

Use IoT to anticipate customer desires and effectively create personalised, seamless experiences that drive sales and customer loyalty. Gain valuable product and brand based insights.

Empower staff with data

Harness data from in-store devices like beacons, video cameras, smart shelves and more to inform staff of how to best engage with your customers.

Improve operational efficiency

Real-time data throughout the store enables your organisation with service metrics to allocate staff effectively, as well as assess the effectiveness of store layouts and product presentations.


AI Promotions Platform

Turn insights into real-time action by building retail applications on our AI promotions platform. Our platform enables retailers to engage with their customers in-store and influence shoppers’ buying decisions through personalized experiences that increase sales and drive loyalty.

We use facial and image recognition as well as artificial intelligence and machine learning to bring consumer identity to the center of the connected store.

"Trained in the cloud, deployed on the edge."


Collect every piece of valuable data about your store, products and customers.


Extract deep insights through advanced machine learning and AI technologies.


Drive meaningful engagement where it matters most... in-store, in-moment.


Replicate online strategies in the physical offline world

people prefer to purchase in the offline world
of retail purchase decisions happen in-store

Employ the power of edge and fog computing to capture data and act on it in real-time.

What our customers are saying

Evelyn Moynihan
Head of Marketing Customer Loyalty, SuperValu

Intouch overachieved on all three assigned KPIs by increasing contactability, increasing loyalty recruitment and by delivering strong labour efficiency. Thanks to Intouch there was a saving of 19 hours / store / month on manual data entry for our largest store. The service intouch provide is now a key part of our Real Rewards strategy.


We are on a mission

to build products that help retailers serve customers better.

Sameh Abdalla CEO
Tim Arits CCO
Doychin Doychev CTO
Alan Coleman Board Member
Karim Beshara Board Member
Vincent Nolan Innovation Advisor
Helen Wilde Sales & Strategy
smart shelves


Life At Intouch: Daily Sea Swims For A Month

Life At Intouch is a blog series about the wonderful people that make Intouch successful. The aim is to show what our team are passionate about outside of work. This week we have Niall Behan our Project Manager from the Dublin Office discussing his passion for sea swimming.

Read more
smart shelves


Utilising Dynamic Pricing In Offline Retail

Traditional pricing is set either based on the cost of production or on the price that competitors are charging. This ancient method has been slow to shift into the new and fast paced online world that we live in today.

Read more

Headquartered in the heart of Silicon Docks, Dublin Ireland

WeWork, 2 Dublin Landings, North Wall Quay, Dublin, D01 V4A3

London, UK

Mountain View, USA

Get in touch

Ready to build the store of the future?
Talk to us for a free evaluation.

Contact Us
Contact Sales
IE: +353 1 969 5555
UK: +44 20 3627 4776
US: +1 650 963 5021