Platforms & Services

We sell to our Clients a license to use our SaaS solution which provides different features, which include the following:

  • Mindful (In-store AI-driven platform for product recommendations & price promotions)
  • StoreHub (An edge platform combining the power or AI and IoT to process data and decisions in realtime on premise)
  • Dialog (Build, deploy and manage interactive in-store retail experiences) (collectively, the "Services").

We provide our Services under the sole direction of our Clients, when collecting and processing your information.

The information we collect

In the course of operating the Platform and providing our services, collects the following types of information from End Users:

  • Personal Information: We may collect individually identifiable information which is related to End Users, namely information that identifies an individual or may with reasonable effort identify an individual ("Personal Information").
  • Contact Information: Our Clients may send us (directly or by using their e-mail service providers (ESPs) End Users' names and e-mail addresses, in order to offer our Clients personalized messaging services when using our Services.
  • Technical Information: We may also collect Personal Information from End Users' device, when End Users access or visit Clients' websites and/or applications (the "Websites"). Such information includes IP addresses, geolocation data and other devices' unique identifiers.
  • Non-personal Information: We collect un-identified and non-identifiable information pertaining to End User(s), which may be made available to us or gathered via End User's use of the Websites ("Non-personal Information"). We are not aware of the identity of the individual from which the Non-personal Information was collected. Non-personal Information which is being collected may include the following: End User's Activity. We and our technology providers may automatically collect Information when End Users visit or access the Websites, including your referring URL; time stamp; browser type and language; operating system; screen height; screen width; color depth; whether your computer is Java enabled; Internet connection type; whether or not your browser accepts cookies; pages viewed on the Websites; products viewed, placed in the cart, and purchased on the Websites; quantity, price, and purchase ID of products placed in cart or purchased on the Websites; and custom page data, as defined by our Clients.
  • Inferred Information: Based on the information we collect from End User's Website activity, search terms entered through End User's browser, and information gleaned from previous cookies and local storage (as detailed below), we may infer other information, such as zip code, country, state, time zone, weather, temperature, heat index, wind chill, or proximity to a shipping location. If we combine Personal Information with Non-personal Information, the combined information shall be treated by us as Personal Information for as long as it remains combined.

How we use the information

We use and share Personal Information in the manners described in this Privacy Policy. In addition to the purposes listed above, we collect information, which may include your Personal Information, for the following purposes:

  • To provide Services to our Clients: For example, when we receive your Personal Information (e.g. email address), we may analyze such data and may instruct our Clients or their ESPs what content to insert into marketing or other communications which are directed to you. We, our Clients or their ESPs, as applicable, will then send you a tailored e-mail based on our suggestions.
  • To send to our Clients relevant information and updates related to the Services
  • To generally understand the needs and interests of our Clients and their End Users
  • To conduct anonymous analytics in order to improve and customize our Services and Platform.
  • To support and troubleshoot our Services.
  • To investigate and resolve disputes in connection with our Services.
  • To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
  • To monitor system performance and network capacity, test and fix systems, and develop and implement upgrades to systems.

With whom we share the information

We do not rent, sell, or share your Personal Information with third parties except as described in this Privacy Policy. We may share Personal Information with the following recipients:

  • our subsidiaries any of our parent companies, affiliates, joint ventures, or other companies under common control with us.
  • the Client you interact with directly.
  • subcontractors and other third party service providers, such as cloud computing service provides.
  • auditors or advisers of our business processes
  • any potential purchasers or investors in

We will not share without your consent your Personal Information except as required by law, such as to comply with a subpoena, court orders and regulations or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.

Data retention & end user's rights

We value our End Users privacy and control over their Personal Information. In cases where we are required under the applicable law, an End User may request that we will correct errors with regard to their Personal Information and allow them to receive certain details with regard to their Personal information. You can contact us at with "PRIVACY POLICY" in the subject line. We will use commercially reasonable efforts to process such requests in a timely manner. We will retain the information we collect for as long as needed to provide our Services and to comply with our legal obligations.

How we protect the information

The security of your personal information is important to us. We take commercially reasonable steps to protect the information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the absolute security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In addition, we perform an internal screening process to our subcontractors who may have access to your Personal Information prior to our engagement with them, and require such subcontractors to take all reasonable measures in order to safeguard your Personal Information. If you have any questions about security on our Platform, you can contact us at with "PRIVACY POLICY" in the subject line.

Children's personal information does not knowingly collect Personal Information from children in the EU who are under the age of sixteen (16) through the Platform. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without his/her consent, then he or she should contact us at If we become aware that a child under the age of 16 has provided us with Personal Information, we will delete such information from our files.

Changes to this privacy policy

We may change this Platform Privacy Policy from time to time. By accessing or using the platforms after we make any such changes to this Platform Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the information is governed by the Platform Privacy Policy in effect at the time we collect the information. Please refer back to this Platform Privacy Policy on a regular basis.

How to contact us

If you have questions about this Platform Privacy Policy, please contact via e-mail at with "PRIVACY POLICY" in the subject line or mail at the following address:, 25 Herbert Pl, Grand Canal Dock, D02 AY86, Dublin. Ireland.